We currently accept the following payment methods:
Credit and Debit Cards (Visa, Mastercard, American Express). All card payments are processed securely through our payment service provider.
Direct Bank Transfer (available on request). If you wish to pay by bank transfer, please contact us by email at contact@myys.boutique before placing your order. We will provide you with the necessary details and instructions.
All prices are displayed in Euro (€) and include VAT in accordance with Finnish tax regulations.
Orders within the European Union are subject to 25.5% VAT (current Finnish VAT rate).
Tax-free orders for customers outside the EU. Please note that local customs duties or import taxes may still apply, depending on your country’s regulations..
We use SSL encryption to ensure all transactions are processed safely. Your payment details are handled by trusted third-party providers and are never stored on our servers
Once your order has been placed and payment confirmed, we will begin processing it immediately.
You will receive an order confirmation by email. When your order has been shipped, we will send you a tracking number.
Orders are shipped from Finland by Finnish Post Office.
Finland: Free delivery. Typical delivery time is 2–5 business days.
European Union: Standard delivery time 5–10 business days.
Asia: Delivery time 5–14 business days.
For orders to other destinations, delivery times may vary depending on local postal or courier services.
Delivery within Finland is always free.
International orders over 100 € qualify for free shipping.
For orders under 100 €, shipping costs are calculated at checkout based on the delivery destination.
For international deliveries outside the EU, additional customs duties or import taxes may apply. These are the responsibility of the buyer.
We make every effort to ensure your order arrives on time. However, we are not responsible for delays caused by courier services, customs checks, or circumstances beyond our control.
As a consumer within the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
The item must be returned unused, in its original condition, and in the original packaging.
Proof of purchase (order confirmation or receipt) is required for all returns.
Contact us at contact@myys.boutique within 14 days of delivery to notify us of your return.
We will provide instructions for sending the item back.
Once the returned item is received and inspected, we will confirm approval or rejection of your refund.
If approved, your refund will be processed within 7–14 business days to your original payment method.
Shipping costs are non-refundable, except if the return is due to our error (wrong or defective item).
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service for returns.
Here you’ll find answers to the most common questions about our products, orders, shipping, and returns. If you don’t see your question listed, feel free to contact us directly — we’re happy to help!
Orders within Finland arrive in 2–5 business days, within the EU in 5–10 business days, and to Asia in 5–14 business days. Delivery times to other regions may vary.
You can return your order within 14 days by contacting us at contact@myys.boutique. We’ll provide return instructions, and refunds are issued within 7–14 business days after we receive the items.
Once your order has shipped, we’ll send you a confirmation email with a tracking number so you can follow your delivery online.
Our studio in Finland.
We currently accept credit and debit cards (Visa, Mastercard, American Express). Direct bank transfer is available on request — please contact us by email for instructions.
If you do not pick up your order, it may be returned to us by the courier. In this case, we will charge a €10 handling fee for processing the unclaimed order. Please contact us if you anticipate any issues with delivery.
Yes! You can contact our customer support team by email at contact@myys.boutique, and a representative will assist you with any questions or concerns.
